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Customer Support Manager (Remote/Part-Time) - job post

Virtual Worker Now
Cairo

Job details

Job type

  • Part-time
  • Full-time

Location

Cairo

Full job description

Virtual Worker Now is looking for a motivated and experienced Part-Time Remote Customer Success Manager to join our team!

Responsibilities:

  • Effectively handle customer escalations, ensuring timely and satisfactory resolution.
  • Manage customer correspondence with professionalism and clarity.
  • Process customer refunds and address inquiries accurately and efficiently.

Requirements:

  • Native-like English proficiency (written and verbal).
  • Minimum of 1 year of experience as a CSM.
  • Strong problem-solving and communication skills.
  • Ability to work independently and manage time effectively in a remote environment.

Benefits:

  • Competitive salary structure.
  • Medical insurance.
  • Opportunities for professional growth and development.
  • Fully remote work environment.

Job Types: Full-time, Part-time

Pay: From E£497.00 per month

Expected hours: 20 – 25 per week

Application Deadline: 30/05/2025
Expected Start Date: 04/06/2025

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