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technical support engineer jobs in Obour City

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    • Company: MCV INDUSTRY ( egypt)- Job Purpose: Provide technical support to products and customers and handle all related issuesJob Duties and Responsibilities:…
    • View all Manufacturing Commercial Vehicles (MCV) jobs - مدينة العبور jobs - Technical Support Engineer jobs in Obour City
    • Salary Search: Body Technical Support Engineer salaries
    • +4 years of experience as a technical support engineer.
    • Collaborate with other technical support engineers and developers to address and resolve complex…
    • Proven leadership abilities and experience mentoring junior support engineers.
    • Minimum of 5 years of experience in technical support, or a similar role.
    • Company: MCV INDUSTRY ( egypt)- Job Purpose:Responsible for ensuring high customer satisfaction and loyalty to MCV and Mercedes Benz This is to generate more…
    • Technical and non-technical individuals in a diverse community.
    • Participate in all phases of new development including concept, design, building, installing,…
    • Troubleshoot technical problems for customer and sales support.
    • Design, engineer, and validate: Integrated substation control & Communication network to support…
    • Company: MCV INDUSTRY ( egypt)- Job Purpose:Responsible for overseeing the maintenance in the Aftersales workshop, managing technician assignments, and ensuring…
    • Following up till the closure of the incident with second- and third-line support.
    • Human support relates to helping the end-user understand how to use the…
    • Proficient in interpreting technical standards and specifications.
    • Manage and coordinate technical aspects of subcontracted work.
    • An infrastructure engineer ensures all the IT systems that support the business to function efficiently.
    • Create technical documentation and manuals.
    • Produce / update / optimize / provide support and expertise related to:
    • Technical & functional specifications, Functional Analysis.
    • Participate in on-call rotations to provide support for critical systems.
    • Flexible and open to exploring different platforms, paradigms, and technologies.
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Job Post Details

Body Technical Support Engineer - job post

Manufacturing Commercial Vehicles (MCV)
4.3 out of 5 stars
Obour City
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Location

Obour City

Full job description

Company: MCV INDUSTRY ( egypt)-

Job Purpose:

Provide technical support to products and customers and handle all related issues

Job Duties and Responsibilities:

Communicate with ACT system handling of complaints and warranty claims

Monitor the VOR buses and manage with the market team

Communicate with the Engineering department and the factory for all the customer and product issues

Provide the training materials for the components supplier from external supplier

Provide maintenance intervals and repair information

Follow up the service engineering of repair methods and the timings needed

Communicate with the customer to get the requirements and handle it in a good way

Advise the management team regarding the availability of spare parts, options, high demand items

Follow up the creation cycle of spare parts catalogue

Follow up the creation cycle of driver hand book

Follow up the service engineering of repair methods and the timings needed

Manage supplier non-conformances and Supplier Deviation Request (SDR) activities (internal and external suppliers)

Support the customer for any requirement

Undertake any additional tasks as required

Job Skills and Abilities:

Fluent English

High Skills in Computer Applications Such As "AutoCAD, MS Word and Excel

Problem-solving skills

Good time management skills

Analytical and research skills

Good communication skills

Qualifications:

BSC in Engineering (Mechanical, Power or Production)

0-3 years of experience

Technical background in Mechanical Processes

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