sales associate jobs in Cairo

POSITION SUMMARY

The Client Success Representative at NPG Associates is responsible for driving revenue

by securing a high volume of accounts for our debt collection services, focusing on both

commercial and consumer debt recovery. A successful individual in this role will have a

strong desire to master the sales process and the initial steps of our client journey.

ABOUT NPG ASSOCIATES

Our mission is to help clients increase their financial solvency through providi

effective debt recovery solutions. Our comprehensive services include debt

collection, past-due invoice recovery, credit reporting, demand letters, settlement

negotiations, and litigation support. We also offer strategic analytics and planning for

seriously delinquent balances. Discover how NPG can help you achieve exceptional

recovery results and financial success. Our core values are the backbone of o

business and guide our hiring process: we are inspirational, disciplined, accountable,

transparent, aligned, and results-oriented. This company operates nationally and is

growing by the day.

SUCCESS LOOKS LIKE

● Providing an outstanding client engagement experience by quickly

understanding key pain points and delivering solutions that move clients forward

in their journey

● Communicating to clients how partnering with NPG Associates for tailored debt

collection solutions is valuable in providing them the expertise to enhance their

financial operations and improve their business performanc

● Prioritizing clients who can move swiftly through the sales cycle, maximizing

opportunities for revenue growth

OBJECTIVES

● Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk

time per day to maintain high engagement and lead generation volume.

● Engage with clients over the phone, effectively utilizing sales strategies to close

deals.

● Secure collections contracts by presenting tailored debt recovery options to

customers, highlighting the value and benefits of each servic

● Ensure exceptional customer service to both new and existing clients, responding

promptly to inquiries via phone, email, and other communication channels.

● Develop and maintain strong relationships with clients to ensure high customer

satisfaction.

● Stay informed about the latest trends and techniques in debt recovery to

effectively promote NPG Associates' services.

● Get familiar with the sales pipeline and continuously refine the process to impro

conversion rates.

● Gather customer feedback to contribute to product and service improvements.

● Consistently meets or exceeds daily metrics

COMPETENCIES

● Understand client requirements and tailor debt collection solutions accordingly

● Solid communication skills to effectively deal with various levels of management,

staff, and/or outside clients

● Demonstrate the ability to build and maintain a robust sales pipeline with

consistent follow-ups on unsold opportunities, leading to higher closure rates

● Sense of urgency -able to function in a high-demand and fast-paced environment

● Understand and follow the sales scripts

● Ability to meet or exceed sales quota of 200+ outbound calls/day

● Ability to leverage Go Level Media CRM and be accurate in taking notes on

clients

● Comfortable with consistent follow up and ability to get creative when reaching

out to clients (i.e. video messages, gifts...etc)

● Knowledgeable of the Product and Pricing guide and stay up to date with any

changes to our different product offerings

● Ability to maintain a positive attitude and calmly respond to customer’s questions COMPETENCIES

● Understand client requirements and tailor debt collection solutions accordingly

● Solid communication skills to effectively deal with various levels of management,

staff, and/or outside clients

● Demonstrate the ability to build and maintain a robust sales pipeline with

consistent follow-ups on unsold opportunities, leading to higher closure rates

● Sense of urgency -able to function in a high-demand and fast-paced environment

● Understand and follow the sales scripts

● Ability to meet or exceed sales quota of 200+ outbound calls/day

● Ability to leverage Go Level Media CRM and be accurate in taking notes on

clients

● Comfortable with consistent follow up and ability to get creative when reaching

out to clients (i.e. video messages, gifts...etc)

● Knowledgeable of the Product and Pricing guide and stay up to date with any

changes to our different product offerings

● Ability to maintain a positive attitude and calmly respond to customer’s questions to the best of your ability

EDUCATION AND EXPERIENCE

● High school diploma or equivalent preferred

● At least 2 year sales experience and collection knowledge required

PHYSICAL REQUIREMENTS

● Prolonged periods of time sitting at a desk or computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a

multigenerational and multicultural workforce, NPG Associates recognizes that a diverse

staff, reflective of our community, is an integral and welcome part of a successful a

ethical business. We hire local talent at all levels regardless of race, color, religion, age,

national origin, gender, gender identity, sexual orientation, or disability, and actively

foster inclusion in all forms both within our company and across interactions with clients,

candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include

the job title and source where you found this position in the subject line of your email to

recruiter@npgassociates.com

Job Type: Full-time

Pay: E£32,187.00 - E£47,274.61 per month