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Job Post Details

Operations Associate - job post

Growth Troops
Cairo

Job details

Job type

  • Full-time

Location

Cairo

Full job description

Location: Remote
Experience Level: 2+ years


About the Role

We’re looking for a proactive, results-driven Operations Associate with a background in sales or account management—particularly someone who has sold website development services to U.S.-based clients. This role supports day-to-day operations, sales pipeline management, and client success initiatives in a fast-paced, globally distributed team.

You’ll collaborate closely with the CEO (based in California) and help bridge strategy and execution across departments. If you thrive in a high-impact role, are highly organized, and understand the nuances of digital services sales and delivery, we want to hear from you.


Key Responsibilities

  • Support end-to-end operations, including sales enablement, CRM upkeep, reporting, and process optimization.

  • Act as a liaison between sales and delivery teams, ensuring client expectations and timelines are aligned.

  • Monitor and manage the client onboarding process post-sale, ensuring a smooth handoff and service delivery.

  • Provide internal support to the CEO, helping prioritize tasks, prepare reports, and coordinate initiatives.

  • Collaborate on proposals, quotes, and contracts for web development services.

  • Assist in managing project timelines, communications, and status updates across global teams.

  • Identify gaps or inefficiencies in workflows and propose solutions to improve operations.


Required Qualifications

  • 2+ years of professional experience,

  • Direct experience selling or managing website development services for U.S.-based clients.

  • Strong communication skills and comfort interacting with stakeholders at all levels, especially C-level.

  • Proven ability to work independently, prioritize multiple tasks, and adapt in a fast-paced remote environment.

  • Familiarity with tools like HubSpot, Trello, Slack, Notion, Google Workspace, or similar.


Preferred Qualifications

  • Knowledge of digital project lifecycles, especially in web design, development, or digital marketing.

  • Background in operations, project coordination, or client success.

  • Bilingual or multilingual communication skills.


Why Join Us?

  • Work 100% remotely from anywhere in the world.

  • Collaborate with a globally diverse and talented team.

  • Contribute directly to company growth, scalability, and client satisfaction.

  • Flexible working hours with a core overlap in Pacific Time (California-based leadership).


Ready to take ownership of operations in a growth-focused digital services company?
Interested candidates are invited to submit their resume detailing their relevant experience.

Compensation Range: $12K - $16.8K

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