novotel jobs

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

We are seeking a professional and friendly Receptionist to join our team in Sharm El Sheikh, Egypt. As the first point of contact for our guests and visitors, you will create a welcoming environment and ensure smooth operations.

• Greet guests, handle check-in/out procedures, and manage communications efficiently
• Provide information about local attractions and assist with administrative tasks
• Collaborate with other departments to ensure guest satisfaction and resolve issues
• Ensure security protocols are followed and adapt to changing situations calmly
• Demonstrate exceptional organizational skills and attention to detail
• Maintain a professional demeanor and willingness to go above and beyond for guests

• Previous experience in a customer-facing role, preferably in hospitality or tourism
• Excellent communication and interpersonal skills with a professional demeanor
• Strong organizational abilities and attention to detail
• Proficiency in English; knowledge of Arabic or other languages is a plus
• Computer skills, including Microsoft Office and familiarity with hotel management software (e.g., Opera Cloud)
• Flexibility to work shifts and ability to remain calm under pressure
• Knowledge of local attractions and services in Sharm El Sheikh
• High school diploma or equivalent; higher education in hospitality or related field is a plus

Employee benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!