it support specialist jobs in Cairo

IT Specialist is mainly responsible for reviewing diagnostics and assessing the functionality and efficiency of systems.

• Offer technical support to company staff and troubleshoot computer problems.
• Installation, configuration, and maintenance of PCs, printers, networking equipment, and network operating systems.
• Rolling out new equipment, as well as performing corrective and preventative measures on existing equipment.
• Configuration of authentication, authorization, and directory services.
• Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers, etc.
• Set up user accounts, permissions, and passwords
• Resolve problems reported by end-user
• Handle user and asset management by managing users, roles, and permissions and keeping the inventory of hardware, software, and applications.

Requirements

• • From 0 to 2 years’ Experience as an IT specialist.
  • Strong technical understanding of hardware and software.
  • Ability to improve processes and automate them.
  • Documentation and reporting skills.
  • Multiple tasking.
  • Excellent IT, communication and management skills.
  • Good knowledge of internet security and data privacy principles