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Director of Guest Experience - Four Seasons - job post

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Full job description

Four Seasons can offer what many hospitality professionals dream of – a chance to define a life-long career with global potential and a real sense of pride in work well done.

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.

We are currently looking for Director of Guest Experience who seek out opportunities for guest centric experiences with all hotel guests.

  • Reading, writing, and oral proficiency in the English language.
  • Second language is preferred.
  • Bachelor’s degree is a must.
  • Previous experience is a must.
  • Strong leadership skill, solid and diverse guest relations / guest experience background within 5 stars international brands, who can bring a wealth of knowledge and expertise to Four Seasons Cairo at Nile Plaza.

Since Fortune Magazine named Four Seasons Corporate in 1998 as one of the 100 best companies to work in. Having trouble searching for meaningful benefits? We would like to offer our employees competitive benefits:

  • Career advancement opportunities
  • Strong culture
  • Best-in-industry training
  • Luxury environment in magnificent locations worldwide
  • Competitive salaries
  • Complimentary stays at FS properties (based on availability), with discounted meals.
  • Dental and medical/disability/life insurance
  • Retirement benefits/pension
  • Employee service awards
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurants

Learn more about what it is like to work at Four Seasons - visit us:

confidential /careers




We look forward to receiving your application!

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