facilities manager jobs in Giza

Job Scope

As a Facility Manager you will build client relationships at a local - Country/ Campus level through
structured and consistent engagement model as well as act as Single Point of Contact (SPOC) to
manage the client relationship at the consumer level. You will act as the key point of accountability for
REFM services and solutions from the client’s perspective at all delivery stages as well as act as the
internal Client to the REFM Delivery team, the point of escalation and representation for the
Country/Regional/Campus client team.

Job Responsibilities

• Be responsible for the P&L performance and all associated cost controls for the country/sites
• Ensure the planning arrangements are in line with forecast/s and profit targets for the

country/sites

• Be responsible for the generation of cross selling business of other lines of CBRE business for

the country/sites

• Identify growth opportunities and realize these (for the country/sites).
• Ownership and ongoing development of the account financial / commercial plan
• Enabling supply chain consistency within the operating region
• Adopt a “one team approach” by integrating supply partner management for the country/sites
• Partner with REFM to resolve alignment discrepancies, and communicate results to the local

client.

• Drive all ‘non-business as usual/operations’ Communication to the client team in a structured

fashion

• Educate, Communicate, Set expectations with clients relative to Ericsson and industry trends,

policies, standards, corporate directions

• Bridge between Local/Regional client requirements/expectations and EMEA objectives through

constant dialogue with other stakeholders within and external to REFM

• Actively interact with clients to solicit feedback and participate in Customer satisfaction

evaluations

• Establish partnerships within wider REFM team as well as cross functional peers in HR, IT,

Finance, HSE, Security, Risk Mgt to develop common agenda and initiatives in supporting the
business through participation in local BU councils, initiatives, incident planning

• Participate in the assessment of financial impacts for the Site Strategy.
• Participate in the translation of actions into a set of projects to optimize the RE portfolio.
• Route local client project requests for review through the portfolio management process.
• Complete project initiation form for local client projects and verify priority through the

alignment with the regional plan.

• Act as landlord point of contact for REFM activities (where agreed)
• Support for the deployment of CONNECT for their assigned portfolio

Job Requirements EXPERIENCE & Qualifications:

• Experience of 3 -5 years in a facilities management/supervisory role or related service

environment.

• Demonstrate experience in dealing with customer service and exhibit key skills within this

area.

• Sound problem solving ability.
• Sound understanding of HSE requirements i.e. IOSH
• Strong communication skills (oral and written).
• Excellent influencing skills.
• Experience in contract management and measurement.
• PC literate i.e. Microsoft systems.
• Self motivated.
• Strong commercial understanding - P&L/Budget responsibility up to $1M.
• Manage up to 50 staff.
• Possess a FM qualification or equivalent
• Good understanding in English (written & verbal) is a must.