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Job Post Details

Front Desk Receptionist - job post

Employ me
6th of October City
EGP 7,000 - EGP 8,000 a month

Job details

Here’s how the job details align with your profile.

Pay

  • EGP 7,000 - EGP 8,000 a month

Job type

  • Full-time

Location

6th of October City

Full job description

Job Summary:

We are seeking a friendly and organized Receptionist / Front Desk Specialist to join our dynamic team . The ideal candidate will be the first point of contact for our members and guests, providing exceptional customer service while managing front desk operations. This role is crucial in creating a welcoming environment and ensuring a smooth flow of operations.

Key Responsibilities:

  • Customer Service:
  • Greet members and guests with a warm, friendly demeanor.
  • Provide information about gym services, programs, and memberships.
  • Address member inquiries, concerns, and feedback promptly and professionally.
  • Administrative Duties:
  • Manage phone calls, emails, and other correspondence.
  • Schedule appointments and classes, and maintain accurate records.
  • Process membership applications and renewals.
  • Front Desk Operations:
  • Check in members and guests, ensuring smooth entry and exit.
  • Handle cash and credit transactions accurately.
  • Maintain cleanliness and organization of the reception area.
  • Sales Support:
  • Promote gym services, programs, and special offers to prospective members.
  • Assist in membership sales and upselling additional services.
  • Collaboration:
  • Work closely with fitness trainers and other staff to coordinate schedules and services.
  • Participate in team meetings and contribute to a positive team environment.

Qualifications:

  • High school diploma or equivalent; additional education or certification in hospitality or fitness is a plus.
  • Proven experience in a customer service role, preferably in a fitness or hospitality setting.
  • Strong communication and interpersonal skills.
  • Proficient in using computers and gym management software.
  • Ability to multitask and handle high-pressure situations effectively.
  • Passion for fitness and wellness is preferred.

Working Conditions:

  • Full-time hours, including evenings and weekends.
  • Fast-paced environment with a focus on customer interaction.

Benefits:

  • Competitive salary.
  • Free gym membership and discounts on services.
  • Opportunities for professional development and training.
  • Positive and supportive work environment.

Job Type: Full-time

Pay: E£7,000.00 - E£8,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Presentation: 1 year (Required)
  • Communication: 1 year (Required)
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