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    • Provide outstanding customer service and support via phone, email, and chat.
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    • View all Callnovo jobs - القاهرة jobs - Customer Service Representative jobs in Cairo
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Job Post Details

Customer Service Representatives - job post

Callnovo
Cairo
EGP 35,000 - EGP 45,000 a month

Job details

Pay

  • EGP 35,000 - EGP 45,000 a month

Job type

  • Full-time

Location

Cairo

Full job description

Job Title: English Customer Service Representative

Company: Callnovo Inc.

Location: Remote

Working Hours: CET 9AM-5PM

Job Description:

We are seeking a highly skilled and dedicated Remote English Customer Service Representative to join our team. The ideal candidate will have exceptional communication skills and a strong background in e-commerce, particularly with Amazon. This role requires a proactive individual who can provide top-notch technical support and troubleshooting for electronic products.

Key Responsibilities:

  • Provide outstanding customer service and support via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to electronic products.
  • Assist customers with inquiries and issues on the Amazon platform.
  • Maintain a high level of professionalism and empathy in all interactions.
  • Adapt to late-night shifts with reliability and consistency.

Requirements:

  • Fluent in English, with excellent verbal and written communication skills.
  • Proven experience working on the Amazon e-commerce platform.
  • Strong background in troubleshooting and technical support for electronic products.
  • Demonstrated stability and ability to handle night shifts.
  • Strong interpersonal skills and the ability to build rapport with customers.

If you are passionate about customer service and meet the above requirements, we encourage you to apply!

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: E£35,000.00 - E£45,000.00 per month

Application Question(s):

  • How many years of call center experience do you have?
  • How many years of experience do you have working on e-commerce platforms?
  • How many years of experience do you have working with electronic products?
  • Are you familiar with smart projectors?
  • What is your highest level of education?
  • What is your level of proficiency in German?
  • What is your level of proficiency in English?
  • What is your current employment status? How soon can you start a new job?
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