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customer service representative jobs in Alexandria

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    • Attracts potential customers by answering product and service questions.
    • Prepares product or service reports by collecting and analyzing customer information.
    • View all Brightery jobs - الإسكندرية jobs
    • Salary Search: Customer Service Representative salaries in Alexandria
    • Proven customer support experience or experience as a Client Service Representative.
    • Prices & Compare the customer’s PO with system data and apply the required…
    • Other customer service, operational, administrative, or duties directed by the Test Center Manager.
    • Ability to speak effectively before groups of customers or…
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    • This role is responsible for effectively articulating the value of products or services to customers.
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    • This role is responsible for effectively articulating the value of products or services to customers.
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    • You have a strong customer and service orientation, including excellent interpersonal skills.
    • Serve as primary contact for timely resolution of customer needs…
    • We ensure that all sales management and customer service run smoothly.
    • Help new or less experienced sales representatives answer technical questions from…
    • Respond to customer inquiries regarding the program.
    • Assist the Grants Portfolio Manager in the implementation of grant programs and handling program details…
    • Assist the foreign customer with preparing for ship repair production, planned maintenance events, and availabilities.
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Job Post Details

Customer Service Representative - job post

Brightery
Alexandria
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Job details

Job type

  • Full-time

Location

Alexandria

Full job description

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Job Code: #CSR05

Type: full-time

Responsibilities:
    • Resolve customer complaints via phone, email, and social media.
    • Attracts potential customers by answering product and service questions
    • Maintains customer records by updating account information
    • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Prepares product or service reports by collecting and analyzing customer information
    • Close out or open call records
    • Handle changes in policies or renewals
    • Handling the tech problem related to our products and services

Skills:Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Tech skills

Experience:2 Years

Opening: 1

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