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Job Post Details

Customer Service Agent - job post

Transcom
2,819 reviews
Cairo
$١١٬٠٠٠ لكل شهر

Job details

Here’s how the job details align with your profile.

Pay

  • $١١٬٠٠٠ لكل شهر

Job type

  • New grad
  • Full-time

Location

Cairo

Full job description

● Provide superior customer service by assisting clients, using the corresponding communication channel: voice
● Educate customers when needed, and provide guidance to customers in service provided.

● Identify and assess customers’ needs to achieve satisfaction.
● Document interactions properly as trained.
● Use available tools to be able to research for answers and solutions for customers.
● Provide excellent customer service using proper language and communication skills.
● Build sustainable relationships and trust with customer accounts through open and interactive communication.

Job Types: Full-time, New grad

Salary: From E£11,000.00 per month

Application Question(s):

  • Are you flexible with night and overnight rotational shifts?

Language:

  • English B2/C1 (Required)
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