customer representative jobs in New Cairo
- Beemarkets Securities & Financial Products...Cairo
- ꔷ 2+ years of customer service experience, preferably in financial services or forex.
- Customer Support Representative (Financial Services or Forex).
- Service First CXNew Cairo·
- This is a full-time Job on-site for a Loan Specialist located in New Cairo.
- The Loan Specialist will be responsible for Handling all activities related to the…
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- Top Life Medical CenterNew Cairo·
- Must have strong knowledge about the specialty.
- Interactive and must have client convincing skills..
- EatonNew Cairo·
- Complaint Handling: Address and resolve customer complaints efficiently.
- Experience: 1-3 years of experience in customer support.
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- Employ meNew Cairo·
- Customer service or sales: 1 year (Required).
- 1-2 years of experience in customer service or sales.
- We are seeking motivated Sales & Customer Service…
- SamTech GroupNew Cairo·
- Maintain and update customer information in the CRM system.
- Develop and maintain strong customer relationships to ensure long-term success.
- EnergizerمصرTypically responds within 1 day
- Collaborate with internal departments to optimize sales operations and customer satisfaction.
- Resolve customer complaints and issues in a timely and…
- Helf AltamayuzCairo·
- ● Post-Sales Support: Ensure customer satisfaction post-sale, working to retain customers and secure repeat business.
- ● Sales target achievement.
- Etisal International GroupCairo·
- Position:* English Customer Service Representative.
- Work Type:* Hybrid / Work From Homen (3 Days WFH,2 Days from Office).
- OrganonNew Cairo·
- Effectively builds rapport with customers by probing for needs and recommending appropriate solutions.
- Responding to all customers’ questions and concerns in an…
- Emmice TechnologiesObour City·
- A Customer Support representative position requires excellent telephone support skills in both English and Arabic, also meeting with customers, solving their…
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- Employ meNew Cairo·
- 3+ years of sales/customer service experience.
- We are seeking motivated Sales & Customer Service professionals to manage client interactions, handle inquiries,…
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Job Post Details
Customer Support Representative (Financial Services or Forex) - job post
Job details
Job type
- Full-time
Location
Full job description
Customer Support Representative (Financial Services or Forex)
Egypt
Responsibilities:
ꔷ Respond promptly to inbound and outbound client inquiries, such as deposits and withdrawals via email, phone, or live chat, ensuring smooth account operations and client satisfaction.
ꔷ Troubleshoot technical issues with forex trading platforms, identify and coordinate complex issues with appropriate teams, and manage client expectations to ensure client's complaints are solved appropriately.
ꔷ Support ongoing account needs, such as updating payment details or assisting with trading-related queries, to enhance the client experience.
ꔷ Recording and organizing client issues and requests to offer actionable insights to management.
ꔷ Working as part of a team to ensure department KPI's are met, particularly with regards to response times and client satisfaction levels.
Qualifications:
ꔷ 2+ years of customer service experience, preferably in financial services or forex.
ꔷ Familiarity with forex trading platforms and terminology.
ꔷ Strong interpersonal skills, fluent in local language and English communication.
ꔷ Always demonstrate a positive and professional image.
ꔷ Ability to work 24/5 shifts, aligning with forex market hours, including nights as needed.
Work: Full Time
Work Mode: Remote
Job Type: Full-time
Application Deadline: 28/03/2025