computer science jobs

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
• Guide the customer to the best practice of using our software to fit their business needs and requirements.
• Answer our customer's questions and resolve their issues via phone, or chat.
• Handling complaints.
• Testing the system and reporting if there are any bugs.

Job Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.

Excellent in using Excel

Excellent communication skills (verbal & written).

Excellent customer handling skills.

Job Type: Full-time