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Job Post Details

Senior People Operations Specialist - job post

almentor
Cairo

Job details

Job type

  • Full-time

Location

Cairo

Full job description

About almentor: Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.

Our Mission : almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities.


Job Overview

We're on the hunt for a Senior People Operations Specialist who will serve as the operational anchor of the HR team and manages all core HR operations. This includes full ownership of payroll, personnel, HR policies and workflows. The role ensures smooth, compliant, and timely execution of day-to-day HR operations. Trusted with sensitive and business-critical responsibilities, this position supports the HR Manager by driving consistency, efficiency, and compliance across the company.

As the Senior People Operations Specialist, you will handle:

Payroll Management & Personnel

  • Own the end-to-end monthly payroll process, ensuring accuracy in salaries, additions, deductions, and any compensation changes.
  • Coordinate closely with Finance to ensure timely reconciliation of payroll.
  • Maintain updated payroll records and respond to payroll-related employee inquiries.
  • Prepare monthly payroll reports and support internal reviews or audits as needed.
  • Supervise the complete lifecycle of employee contracts including drafting, renewals, amendments, and terminations.
  • Oversee contract expiry dates and ensure timely renewals or closures in coordination with managers.
  • Handle all social insurance tasks and maintain accurate records and trackers to ensure all documentation is audit-ready.

People Operations Support

  • Manage and update the HR system with changes in employee status, compensation, contracts, and personal information.
  • Ensure accuracy and consistency of all employee files (both digital & hard copies)
  • Oversee first-day onboarding formalities including needed documents signing and system access.
  • Coordinate with IT and other relevant teams to ensure smooth onboarding experience.
  • Ensure new hire data is promptly and accurately reflected in all systems and files.
  • Manage annual medical insurance renewals.
  • Track claims utilization, respond to employee inquiries, and follow up on escalated issues.
  • Handle Performance Management cycles by supporting policy implementation, system updates, and timeline coordination.
  • Contribute to OD projects and Employee Engagement initiatives
  • Assess HR operations to identify areas for automation and process optimization.
  • Act as a central point of expertise, supporting employees in navigating HR systems, policies, and processes to improve overall operational efficiency

The Ideal candidate for this role has:

  • Bachelor's degree in Business Administration, Accounting or a related field.
  • 4-5 years of hands-on HR operations experience, with strong focus on payroll, contracts, and employee relations.
  • Solid knowledge of Egyptian labor law and social insurance procedures.
  • Strong analytical skills and comfort working with numbers.
  • High attention to detail, strong organizational skills, and ability to manage confidential information responsibly.
  • Comfortable working in a fast-paced environment.
  • Ability to work independently and take ownership of assigned responsibilities.
  • Prior experience in Performance Management and Organizational Development projects is a strong advantage.
  • Fluency in English, both written and spoken
  • Expert-level proficiency in Microsoft Office tools, especially Excel

Why work with us:

By joining our HR team, you will:

  • Enjoy a flexible and collaborative work environment.
  • Be exposed to strategic HR initiatives that will advance your career.
  • Gain hands-on experience in new areas of HR beyond daily operations.
  • Contribute to impactful projects in Performance Management, Organizational Development, and Employee Relations.
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