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Customer Success Executive / Account Manager - job post

Revly
Cairo
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time

Location

Cairo

Full job description

We are looking for a natural seller passionate about Revly’s mission to help F&B operators grow their revenue and profits on delivery platforms.

What is Revly?

At Revly, we empower restaurant owners and brand managers with cutting-edge marketing software, simplifying the complex task of managing multiple platforms into one seamless solution. Our platform provides unparalleled access to insights and performance data, enabling informed decisions that drive marketing success and big ROI.

We are currently working with +1500 Outlets and +150 international and local heroes brands.

Why Join Revly?

Revly is a fast-growing startup that is disrupting the delivery industry in GCC. We are backed by reputable investors such as COTU and Sukna. Joining Revly means being part of a dynamic and progressive team where challenges and achievements are celebrated. We foster a safe and welcoming environment that encourages creativity and innovation.

What will you do as a Partner Growth Analyst?

As a Partner Growth Analyst, you will be responsible for driving Revly's SaaS adoption, onboarding and success in the GCC Market.

What’s expected from the role?

  • Manage and grow post-sale client relationships with clients of all sizes by ensuring the correct usage of the platform.
  • AB/Test different strategies to understand what activation works best for clients.
  • Analyze performance and educate on the next course of action based on their goals.
  • Conduct regular business reviews and take a consultative, long-term approach to building productive relationships with key stakeholders (internal and external)
  • Gather & share feedback from clients with the engineering and product team to build a better UX/UI.
  • Proficient in campaign management, setting up, and optimization. Analyze campaign performance data to offer data-driven business insights and at the same time, use those insights to improve our product offering and have an input on the roadmap.
  • Participate in brainstorming sessions with the leadership team on product roadmap.

What you’ll need to succeed

  • Experience in SaaS account management/business development or strategy in digital marketing roles is a big plus (not a must).
  • Ability to analyze data and identify trends and insights to assess performance.
  • Proactive attitude with excellent project management, organizational, and analytical skills.
  • Growth mindset, and ability to accept challenges and adapt quickly.
  • Proficient in office suite tools. Specifically Excel and Powerpoint.
  • Proficient in English, and proficiency in Arabic is an advantage.

Revly is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We value a growth mindset more than any other technical skill. Be part of a new & exciting journey, be part of Revly.

Job Type: Full-time

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