Sutherland
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Sutherland Employee Review

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5.0
Job Work/Life Balance
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June 29, 2017
That was the beat place i've ever worked at, organized, highly educated management and employees are heard. Offering a lot of benefits and will feel like a family.
Ratings by category
5.0
Work/Life Balance
5.0
Compensation/Benefits
5.0
Job Security/Advancement
5.0
Management
5.0
Culture
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4.0
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November 17, 2013
Same role
Team leader (Current Employee) - Alexandria
A typical day at work would range between monitoring tasks and targets like service level , quality and Customer loyalty metrics,
Coaching the agents on performance metrics as well as attending all meetings between client and vendor.
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5.0
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January 24, 2017
Same location
Workforce Manager (Current Employee) - Cairo
Sutherland is a great school, which I have learned a lot of things there. although we have reached the point that I should be seeking my career elsewhere outside Sutherland, however i will always be grateful to it.
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1.0
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August 14, 2020
Customer Service Representative (Former Employee) - Alexandria
I can neither confirm nor deny the existence of the information requested but, hypothetically, if such data were to exist , it would be classified and could not be disclosed.
Pros
No
Cons
1 hour break
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