Stream Global Services
3.5 out of 5 stars.
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Stream Global Services Employee Reviews in القاهرة

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i joined stream for a 1 year and it wasn't the best experience ever to be part of. stream was a place with no educational value it was only about work
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awesome place , professional and funny. i passed 4 amazing years there and i love everyone there love love love love love love love love love STREAM
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stream Cairo, is one of the most beautiful place that you can see. I learned a lot of things there as I worked as agent, wfm, rta, operation team manger.
Pros
transportation door to door in the night shifts
Cons
stress
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working as customer care rep. was very good start for me , as i learnt how to handle customers (US customers) over the phone . dealing with technical and billing issues on the phone was very hard but useful for me as i was in the beginning of my career. day was so long with short breaks .
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I learned How to pronounce the world’s most difficult names , to be patient ,How to manage expectations ,The power of tone of voice and How to stay calm
Pros
Monthly bonus, Special offers for the travels
Cons
Short breaks
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Train and supervise 25+ customer service reps. Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance. Manage front-end operations to ensure friendly and efficient.
Cons
Customer satisfaction certificate .
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Assisted American and Canadian customers in working systematically through their satellite radio problems either hardware or software (internet radio), by providing professional telephone technical support with a high degree of professionalism in order to provide excellent customer service and promote sales.
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Customer service - Sales - Customer satisfaction - strong team
Pros
close to home
Cons
long hours
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I was lucky to work with some of the most professional people in the field of the BPO (business processing outsourcing). I learned strategic thinking and business management.
Pros
Although it was a hard start I enjoyed the learning process
Cons
Call centre business is not good for your health...
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I have working in Stream Global Services for 3 years,Its Multinational Company , I have huge experience working thereI have been transferred to different departments due to my good performance ,It is a really good place to work
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Best Place to begin the working lifegained a lot of experiencejust a problem with transportation
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