Raya Contact Center
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Raya Contact Center Employee Reviews

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Egypt38 reviews
Found 38 reviews matching the search
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4.0
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learned ,management, team work, standard processes , good benefit, real improvement plan , appreciation, good challenge, share experience , different industry
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1.0
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They give extra word and give me one day off as a appreciation of my work after that they open my PC and take all my work from my PC and delete from my PC and force me to resign in Etisalat outbound in egypt
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1.0
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They're not professional with there policies, very tricky and the management totally ignoring what they should do in many different things Not healthy place to work for your mental and physical "uncomfortable desks and chairs, bad attitude"
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5.0
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One of the best business culture you can both work and gain experience in. also friendly environment, understanding management, and supporting staff. I just love Raya CC, and if it wasn't for traveling abroad, I would have Continued forever.
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4.0
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I need a trainer vacancy with a better work environment and management which appreciate the employees efforts and to be compansate them about their benefits and rights
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5.0
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Handling many projects in pound and out pound calls,Company has many branches around the world company profile is very good Company has a hudge number of the staff
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4.0
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Very stable company that will develop talnted empolyees. Raya contact center is leading the Outsourcing in Egypt from the market share prespective. A good choice to start with in Egypt
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4.0
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I enjoyed the people I worked with. It was a friendly and fun atmosphere, and I actually enjoyed going to work each morning. I felt that the leadership team was great too. They knew all of their employees on a first-name basis and tried to make those personal connections. I also enjoyed the fact that the office tried to do community outreach with local organizations.
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5.0
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Raya is the Market leader in call centers in EMEA i learned every thing in RAYA how to manage people and how to manage the clients with different needs how to get the maximum revenue with the cost effectiveness
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4.0
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Join RCC to make a career shift. I've learned a lot from RCC I'm really ambition and easy to learn. I like adventures and trying new tasks job. I like challenges which RCC provides
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3.0
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no diverse culture or fun workplace, great opportunities and career paths, management was unorganized, tools and training were not provided to deliver work as needed to be
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4.0
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I Learned A Lot At Raya There Is Many Successful Stories There I Started At Call Center Agent At Raya On Mcdonald's UAE I Loved UAE Culture Till Creates A Passion Inside Me To Live Deal With UAE People I am Working Now As a Team Leader In MCdonald's UAE Call Center Project At Raya Contact Center Company And I had The Honor To Being A Part For Succsufel When We Had COPC Certification For 2 Years Now I Have A Dream To Go UAE And Build Mine
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4.0
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Good company, Work environment is great, Multi culture company which adds lots of experiences. I have learned a lot, Raya is like a school. Company Location is great.
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5.0
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telemarketing agent representing American Chamber Of Commerce as account advisor selling the membership related to gathering members for the business relations ,we was working as one team on the membership target .
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4.0
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As to my previous experience before Raya, it's very good space which every day you learn new things but there must be some creative ways to refreshment the staff
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4.0
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i didn't work their for long time it was before graduation for few month i cant give strong feed back about it but in general it was good work environment and understanding management
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4.0
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No comment going down from a while and most of clients will leave I hope the management to change from it's strategy and turn the trust back with most of clients or employee
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4.0
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I have gain the experience from Raya contact center as i become more experience with customer service and solving customers complaint with comfortable work environment.
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5.0
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I improve my skills at the company , learn new skills and knowledge Meet new life work and friends Free medical insurance Free transportation New vecancy
Pros
Free benefits
Cons
Rotational shift
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5.0
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opportunity I’m hard working person friendly honest good at doing my job professionally and able to make the customers happy & I’m also achieved the customer satisfaction & some of them gave me thanks call report. I have good customer relations am very efficient above all I've good Experience in sales, Positive attitude, Ability to rapidly build relationship and set up trust, I'm a hard worker, Flexibility with working hours, Have strong ethics, high integrity Ambitious to perform and grow, Good computer skills and Internet literate, I've an Ability to work independently with minimal supervision, Ability to work under pressure, Capable of working efficiently in a team as well as individually, Ability to cope with different situations , Flexible with no obligations & I've good communication & problem solving Skills
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4.0
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It was nice to work in such company, nice and great team, learned a lot from them. Most of my skills were built in such company. Work Culture is great. Good team management the hardest part of the job is when you communicate with customers who are so angry and must solve there problems by any means.
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