Orange Employee Reviews for Customer Service Representative
Customer Service Representative13 reviews
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Our company has a Health & Safety team to help ensure a safe workplace. We are committed to strict adherence to and compliance with local Egyptian legislations managing Occupational Health And Safety, in addition to our global commitment to Vodafone Group Occupational Health and Safety standards throughout our operations.
About my work at orange company i try solve the customer any Problem and give him any information needed and try suggest What is better for the customer
Result oriented Customer Service professional with proven 7+ years of track record of work experience in diverse fields such as Customer Service, Sales, Marketing and Client Relationship. Maintains excellent rapport and good client contacts in Egypt. Achieved significant levels of customer satisfaction. Presently seeking a challenge & responsibility in the Sales industry in such reputed company where my skills can be managed and developed
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* Help customers to configure and troubleshooting DSL services. * Troubleshooting network problems. * Manage and check customer’s accounts. * Receiving clients inquires and complains. * Supervising the ADSL services control, and much more……. * Troubleshooting ADSL problems with clients through telephone. * Check customers billing and Invoice. * Answer and process all customer segments inquiries, requests and complaints of customer's with faster solution. * Direct orders to the appropriate department/responsible to be processed. * Follow up the customer satisfaction. * Create tickets on CRM for every task I do.
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