HSBC Employee Reviews in القاهرة
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Often dealing with the everyday customers was a challenge and solving their problems, was the hardest yet the most enjoyable part of the job, everyday was routine with work hours apart from Thursday and Sunday, the first and last days of the week days, weekends are Friday and Saturday in the middle east, I have worked with an amazing team that I've learned many traits to implement in life not only in my career, nevertheless there were many debates and discussions with different point of views with makes it easier for a team to work together. The energy was fitting me just fine I really loved it.
Review, Implement, Report and control all transaction related to corporate portfolio & global banking
HSBC in a great a school for banking which provide me with the global techniques and knowledge and function experience support me in enhancing job delegated with accepted accuracy in accepted time frame with high quality deserve every HSBC customer. I am feeling strong day by day, more willing to add value in a new organization utilizing my previous experience and in my believes in creativity.
medical care, car park
paternity leave, core leave, one hour daily breake
i learn from HSBC that nothing is impossible. if we are working in a proper way and full dedication then we also sometimes acheive extraordinary results. it is reality. i would to handle my team in such a way that there should be friendly environment within us. My team spirit is wonderful , especially that i trained all my team-workers, and they appreciate this for me. the environment is very positive (HSBC organised an annual day to celebrate the anniversary , and even every quarter we celebrate the stars of the quarters and i'am proud to get it 5 times during my work duration)
Motivations gifts, free lunches (sometimes), Fun days .
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HSBC provided me with a unique opportunity to add to my knowledge and experience, combine Relationship Management with Sales and put the customer at the heart of every thing we do. Professional Management the are as fair as possible. Reward who deserves and punishes whom ever makes an action that is against the ethics of the organization. HSBC invests in its talented people. They provide international courses and opportunities as well as local ones.
Training sessions and on job coaching. Equal opportunities in promotion
Work life balance
ob was good as a bachelor fresh graduate but, the more you move on, the more you need to get promoted or rotated in several roles to examine your knowledge and gain more experience. In HSBC culture is very good regarding the professional banking aspect. But, as a previous banker, daily routine of procedures, reports, and weekly meetings don't give the individual any chance to innovate. Nevertheless, working atmosphere was funny with having cool co-workers.
Worked as a Customer Service Representative in HSBC one of the leading banks in the world. Worked as a Team support executive and handled various concerns of the customer like taking payments, disputing any fraudulent charges on the credit card, accounts, resolving online problem and assisting with information on personal credit card account. Ensured all calls taken with the parameters of expected average talk time. Handled escalated calls and have worked as a Team coach in the absence of the TL and taken up additional responsibilities.
I am a Sales and Services Officer "acting Premier Relationship Officer", the top sales achiever in the branch, and a very dedicated, hard working employee.
its a great place to gain experience, you can learn several processes and get knowledge of multiple areas of the business. Learned a lot about business behaviors. Professional management approaches. The Overall atmosphere is productive and driven towards positive energy. The job can be challenging as it require communication skills, and strong negotiation skills, and the maximum quality possible. What i enjoy the most is the Reward & Recognition ceremony monthly, and finding that my work is being appreciated and rewarded.