HSBC Employee Reviews
Found 54 reviews matching the searchSee all 13,864 reviews
Indeed Featured review
The most useful review selected by Indeed
I enjoyed the people I worked with. It was a friendly and fun atmosphere, and I actually enjoyed going to work each morning. I felt that the leadership team was great too. They knew all of their employees on a first-name basis and tried to make those personal connections. I also enjoyed the fact that the office tried to do community outreach with local organizations.
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at HSBC?
Managing client communications is the chief responsibility of a Customer Service Advisor. These professionals interact directly with potential, new and existing clients. They work to provide quality customer service, while increasing the company’s revenues through increased sales. Their jobs are usually challenging, involving high demand situations and constant job stressors. However, they employ stress management and coping skills in their daily activities. A Customer Service Advisor usually performs many of the following tasks: 1-Handling enquiries 2-Answering incoming calls 3-Offering customers products and services 4-Performing administrative functions 5-Updating client accounts 6-Processing customer correspondence
Existe mucha capacitación contínua, posibilidades de crecimiento y buena remuneración económica y en prestaciones que permite estabilidad laboral.
seguro médico privado, reparto de utilidades y bonos de productividad
Demasiadas horas extras de trabajo
Here's where i learnt all the crucial elements of professionalism. I appreciate my Experience in HSBC. I've worked as a Bilingual Customer Service representative and i got an opportunity to learn a lot about how a Global Banking Operations system is being run.
Educative Courses to Employees.
Slow rhythm of promotions.
Often dealing with the everyday customers was a challenge and solving their problems, was the hardest yet the most enjoyable part of the job, everyday was routine with work hours apart from Thursday and Sunday, the first and last days of the week days, weekends are Friday and Saturday in the middle east, I have worked with an amazing team that I've learned many traits to implement in life not only in my career, nevertheless there were many debates and discussions with different point of views with makes it easier for a team to work together. The energy was fitting me just fine I really loved it.