Expedia Group
3.9 out of 5 stars.
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Expedia Group Employee Review

very professional , beneficial , great work environment and good salary in egypt

4.0
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March 25, 2018
very professional , beneficial , great work environment and good salary in the Egyptian market , i had the best support needed till i became a very professional customer service representative
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4.0Work/Life Balance
4.0Compensation/Benefits
4.0Job Security/Advancement
4.0Management
4.0Culture
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4.0
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September 8, 2019
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CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - محافظة القاهرة
● Utilized Amadeus Travel Software, Worldspan Travel Software, and Voyager to assist clients with airline tickets, hotel reservations, rental cars and insurance. ● Demonstrated proficiencies in telephone within a high-volume environment. ● Addressed concerned/upset/angry guests, researched and rapidly solved problems. ● Maintained organized communication with hotels for reservation's confirmations and changes. ● Reached client satisfaction targets and quality standards while providing the highest level of customer service.
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5.0
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May 22, 2019
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Customer Service Representative (Former Employee) - محافظة القاهرة
It was one of the most starting up experience for me as a call center and I liked it there at the beginning but later on when I came to know how those call center targets work it started to be a bit stressful for me
Pros
Transportation
Cons
Short breaks, hard to get paid days off
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5.0
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August 5, 2017
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Agente de viajes (Former Employee) - Cairo
Una empresa muy buena, el cliente siempre recibe todos sus derecho y en cuanto a los agentes son muy amables de trato y por otro lado era una experiencia muy útil de trabajo
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  1. very professional , beneficial , great work environment and good salary in egypt