Etisalat
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Etisalat Employee Reviews

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Location
Egypt43 reviews
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3.0
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Handles all customer and internal customer complains ana inquiries in courteous and efficient manner following through to make suree problems resolved
Pros
No
Cons
12 hours
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5.0
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i have the honor to work in etisalat misr as a sales and i promoted to be a team leader in a store ,, i was doing multitasking like selling lines,mobiles and accessories, charge mobiles belongs to customers,, make the balance,revise the inventory
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5.0
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• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.

• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
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5.0
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The hardest bit in jop I use to travel every day to work inside ciro but I like the mangers .work and teammates and the discounts I use to get in meals or hotels roim
Pros
I use to have big discounts on my date in phone and free minutes
Cons
Use to be long day at work
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5.0
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big distribution school
one of the top retail players in Middle east and Africa


fastest grown company


one of the top operators players

multinational standard
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5.0
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really etisalat have a great staff that they work hard torether to provied her customers with the best quality of service ,, it was a very good experiance for me to be joiend for this amazing entity ,
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3.0
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no creativity no hopes such a boring experience can't imagine that i wasted one year from my life just watching handsets \\\\\\\\\\\\\\\\\\\\\\\\\\\\\
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2.0
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It is nice work environment
You learn from people around as they are very ambitious

very hard and thrive to succeed

You will be doing late night work without being asked to do so.
Pros
friendly
Cons
Subjective comments.
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5.0
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Leaving etisalat was the hardest thing I have done, really was enjoying the working environment and the new challenges everyday, love the atmosphere the lunch area the gym and prayer rooms that was available in the same facility.
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4.0
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I've worked in etisalat since graduation and it's one of the leading operators in Africa with a huge customer base 50M+ subscriber.
I worked in many fields; as i started with operations teams, Support team and then to business analysis.

I have learned a lot in Etisalat with such tough environment and work pressure.

Also as Etisalat is a market leader; All my colleagues were very skille d callipers which also helped me a lot to develop my skills and widen my scope of knowledge.
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4.0
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Good environment to learn
learning curve is going every day

very good work environment.

work place culture is so good.

if you did well, he will be reward
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3.0
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Worked as a customer service agent to engage in more communication with people, which gave me the opportunity to develop my critical thinking and communication skills.
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4.0
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Responding promptly to customer enquiries in person or via telephone
And email in a professional & efficient manner. Dealing efficiently with questions

and queries from customers. Promoting the company’s products and services

to customers. Maintaining up to date paper and computer based files and

administrative systems
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3.0
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Sales in door at Raya electronics shops , as they have a partnership with etisalat, achievingy the monthly target (selling SIM cards) & customer service
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4.0
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contact with customers and handle cases for them
i learned to contact with more customer in one day

how can i achievement my target

i be professional in handle people
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3.0
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Can give you a large scale of experience . it's very good to learn alot of things ans tools
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5.0
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 Responsible for All trade activities
 Responsible for Store P&L statement

 Responsible for Accessories Import & Export process

 Managing a team of 6 persons

 Owner of the Mobile station store facilities
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4.0
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the job is very much and my work time was at night and they said that will be There changing working times and when i worked they told me your Schedule of working at night
Pros
working with computer
Cons
the salary
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4.0
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working as outsource for Etisalat enhanced my operational experience in the CC field.

Managing the high volume of HC & workinng on high stress is much efficient specially while handling the emergencies & crisis situations.
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5.0
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Highly productive culture with competitive atmosphere.
Always initiate the steps before your competitors to reach the highest level of market with sustainable profit.

Our capital is People.
Pros
Package
Cons
Stress
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4.0
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Distinctive work makes you prestigious but needs a great time
The department does everything in its power to provide the customer with everything he needs
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