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    • This is an on-site position where you’ll support Arabic-speaking customers through voice, chat, or email.
    • Handle inbound customer inquiries in Arabic.
    • View all QuickfirmX jobs - الجيزة jobs
    • Salary Search: Non-Telecom Advisor (Arabic Account) salaries
    • This role is ideal for Arabic-speaking graduates who are ready to join a dynamic, tech-driven customer experience team.
    • Willing to work on rotational days off.
    • Handling inbound customer queries from mass market and youth segment customers.
    • Providing accurate and efficient support via phone, email, or chat.
    • We’re hiring on behalf of e& Egypt for the role of High Value & Young Advisor (Arabic Account).
    • This is an on-site position where you’ll deliver tailored…
    • This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt.

Job Post Details

Non-Telecom Advisor (Arabic Account) - job post

QuickfirmX
Giza
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Job details

Job type

  • Full-time

Location

Giza

Full job description

Job Information

    Date Opened

    06/19/2025

    Job Type

    Full time

    Industry

    Customer Service

    Salary

    6750

    City

    Giza

    State/Province

    AI Jizah

    Country

    Egypt

    Zip/Postal Code

    12577

Job Description

We’re hiring on behalf of e& Egypt, one of our trusted partner companies, for the Non-Telecom Advisor role. This is an on-site position where you’ll support Arabic-speaking customers through voice, chat, or email. You’ll handle inquiries related to non-telecom products and services, working within a structured, tech-driven environment.


  • Handle inbound customer inquiries in Arabic

  • Offer accurate and timely information using internal tools

  • Follow company guidelines to resolve issues efficiently

  • Maintain clear documentation of customer interactions

  • Work toward performance and quality targets


Requirements

  • Fluent in Arabic


  • A2 English level or above


  • University graduate (students are not eligible)


  • Ability to work from Smart Village office (October)


  • Flexible with rotational shifts (latest shift ends at 3 AM)


  • Willing to work on rotational days off


  • Fresh graduates are welcome


  • Maximum age: 30 years old


  • Must hold a completed military certificate


  • Residents of Giza or Cairo only


Benefits

  • Basic Salary: EGP 5,400

  • KPI Bonus: EGP 1,350 (gross)

  • Total Monthly Package: EGP 6,750 (gross)

  • Paid training

  • Full medical insurance

  • Social insurance

  • Daily transportation

  • Annual salary increase

  • Annual performance-based bonus

Join a fast-paced, growing support team and build your customer service career today.

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