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Telesales Specialist - job post

Roots Management Consultants
Mansoura
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Job details

Job type

  • Full-time

Location

Mansoura

Full job description

  • Attracting new customers and maintaining existing customers by dealing with complaints and providing solutions to the various problems facing customers.
  • The employee must have excellent skills in telephone communication, offering service offers in proportion to customers, gaining their trust and helping the company to grow and develop its business.
  • Functional tasks : Contacting potential and existing clients to inform them of the company's services
  • Answering customer questions about services Understand customer requirements and complete sales by asking various questions
  • Follow up and enter the customer information and update it periodically in the company’s excel file
  • Dealing with clients' requests accurately
  • Dealing with customer complaints and providing appropriate solutions to maintain the company's reputation
  • Make every effort to achieve the required sales percentage and facilitate upcoming sales
  • Maintain call and sales records and write notes to explain customer cases
  • Submitting a periodic report to the Operations Manager to indicate what has been accomplished and what has been postponed, with a statement of the reason.
Qualifications
  • Marketing and Sales - Business Administration
  • +1 year of experience
Hiring organization
Employment Type
Full-time
Job Location
Dakahlia - Mansoura
Working Hours
9am - 6pm
Date posted
August 22, 2022
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