jobs in Nasr City

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Incident Management SDWAN Specialist

  • Owns the chronic and the complex problems / incidents.
  • Highlight all the single point of failures and potential issues that might affect the customer to the…

Voice Service Mgr - Cisco IPT focus-

  • To participate in ensuring during service definition with Service Creation & engineering that Operational information are provided for:

ESC L1 voice incident management

  • Provide professional technical support for all Voice issues received.
  • Provide updates to the customer as needed to meet performance objectives.

ESC Voice Incident & Process Manager new

  • Act as main point of contact leading OBS internal troubleshooting/crisis bridge.
  • Ensure proper and frequent customer communication during Major Incidents in…

Process Development Spl ( SIE ) new

  • In the scope of OBS offers development, the Process SIE is a key actor of service development projects.
  • He/she designs and adapts the processes & tools in order…

Snr Technical Project Manager

  • The following responsibilities show the range of requirements the Project Manager needs to manage for ACUD project:
  • Direct and manage project execution.

Extended Local Delivery Manager

  • Accountable for end to end management of all customer network orders/projects terminating in European countries ( UK, Ireland, BENELUX & NORDICS) starting the…

Technical Engineer

  • Maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of…

Customer Service Manager

  • Holds accountability for the Quality of solutions provided to Customer.
  • Acts as the customers' primary point of contact and an escalation point.

Cloud Security Operations Engineer new

  • To develop and to maintain a security programme to manage customer’s requirements within contract scope;
  • To act as Technical guidance for L2 Security operations…

Unified Communications Implementation Expert (Microsoft Skyp...

  • Accountable for delivery of services by an application, a set of applications, a shared platform, or an infrastructure service.
  • SONUS GWs Knowledge is a plus.

Senior Software Engineer - API Acceleration Team new

  • The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre…

Head of ESC Integration Expert

  • Managing integrated expert team to ensure outstanding customer experience & achieving below responsibilities:
  • Provide 3rd level support to operations, acting as…

Network Expert

  • Provide level 3 support activities for a large customer.
  • Work on both WAN (SDN) / LAN solutions, as well as Cisco IPT solution.
  • Nice to Have CCNP or CCIP.

Telephony Incident Management Engineer -Cisco-

  • Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.
  • Troubleshoot, identify and resolve call center and access number faults.

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