- Effectively manage large amounts of incoming requests or complaints (Calls/Emails/Social Media).
- Keep records of customer interactions, process customer…
- Support senior team members to ensure projects are produced to meet IRON Labs standards for quality and accuracy.
- Manage client social media accounts on different platforms in English and Arabic.
- Respond to comments and any customer queries in a timely manner.
- Facilitating / participating in meetings with key client stakeholders to develop an understanding of their business.
- Strong interpersonal and teamwork skills.
- Prepare training materials per project (Using Given Standard Materials).
- Training Experience is a must.
- Answer customers’ questions about products, prices, availability, or credit terms.
- Visit establishments to evaluate needs or to promote product or service sales…
- Design, build, and maintain efficient, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of applications.
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